Accenture Recruitment

 Accenture Recruitment For Non Voice IT Desk Support

Accenture has released the advertisement for recruitment to the various post of New Associate IT-Help Desk Non Voice Support. All the candidates who are interested in this  Recruitment and fulfill the eligibility can apply online asap till the link expireb. For Accenture  Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the  Official advertisement  , link is given below and then apply through the official website, that link is given below at last of this page.

About Accenture Operations

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services - all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

👷Job Position - New Associate-IT Help Desk

💢Company- Accenture

🥼Experience- 0 - 1 Years ( Fresher's can apply)

🌐Location- Hyderabad/Secunderabad/Bangalore

Salary- Not As Per Company Standard

 🎈skills required-

Service deskConsultingVoice, support,Customer support ,

Trouble shooting , Individual Contributor, Remote support ,IT helpdesk new associateService operations.

🎈Job description

Skill required: IT Help desk - Service Desk Non-Voice Support

Designation: New Associate

Job Location: Hyderabad/Banglore

Qualifications: Any Graduation

Years of Experience: 0-1 years

🎈Responsibility-

You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA's.

You will be working as a part of IT Help desk team assisting in application related technical issues. 

You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.

This role is aligned to our Service Desk Non-Voice Support team which is responsible for recording, diagnosing, troubleshooting, resolving, or assigning incidents and service requests based on a defined scope of support. The team manages unplanned interruptions to restore normal service operations as quickly as possible for non-voice interactions like email, web, and chat.

👉🏻What Accenture we looking for?

We are looking for individuals who have the following skillset:

Strong analytical skills

Roles and Responsibilities

In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines

Your primary interaction is within your team and your direct supervisor

You will be given detailed instructions on all tasks that need to be carried out, and the decisions that you make will impact your work

You will need to be well versed with basic statistics and terms involved in the day to day business and use it while discussing with stakeholders

You will be working closely with project members to effectively deliver on the requirements

You will be an individual contributor as a part of a team with a predetermined focused scope of work

Apply- 

1. Banglore- Click here

2. Hyderabad- Click here

💢💢💢💢💢💢💢💢💢💢💢💢💢💢💢

Good Luck ‼️👍