Amazon Virtual Customer Support Associate Work From home.

AMAZON VIRTUAL CUSTOMER SUPPORT, WORK FROM HOME JOB.

 Amazon has released the advertisement for recruitment to the various post of Virtual Customer Support Associate Support. All the candidates who are interested in this  Recruitment and fulfill the eligibility can apply online asap till the link expire. For Amazon  Recruitment related information like eligibility, age limit, syllabus, selection procedure, pay scale and all other information read the  Official advertisement  , link is given below and then apply through the official website, that link is given below at last of this page.

💠About Amazon-

Amazon teams in India work on complex business challenges to innovate and create efficient solutions that enable various Amazon businesses, including Amazon websites across the world as well as support Payments, Transportation, and Digital products and services like the Kindle family of tablets, e-readers and the store. We are proud to have some of the finest talent and strong leaders with proven experience working to make Amazon the Earth’s most customer-centric company.

👷Job Position - Virtual Customer Support Associate( English, Hindi & Bengali Voice Process) - West Bengal, India

💢Company- Amazon India

🥼Experience-  Fresher's can apply

🌐Location- Work From home

💰Salary-  3LPA +

🎈Responsibility/Job Description-

An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers.  This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.  Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.

💠 Important Dates-

•Application begin - Already Started

•Last Date - Apply ASAP

💠Who Can Apply-

Both Male and Female can Apply for this from anywhere from India.

💠 Qualification-

Minimum Qualification-

•10+2/ Any Graduate/ PG can Apply.

•Freshers Can Apply.

✅Skills & Knowledge Required-

💠Communication Skills:

• Excellent communication skills (written and verbal communication skills)

• Ability to communicate correctly and clearly with all customers without any hesitation

• Excellent documentation skills.

• Good comprehension skills – ability to clearly understand and state the issues customers present.

• Ability to concentrate – follow customers issues without distraction to resolution

• Good composition skills – ability to compose a grammatically correct, concise, and accurate written response.

• Work successfully in a team environment as well as independently

💠Computer Knowledge/Skills:

• Ability to use a desktop computer system

• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer, Microsoft excel.

• Excellent typing skills

• Demonstrates understanding of the Internet, Amazon.com website, and competitor websites

• Demonstrates an ability to successfully navigate websites

• Demonstrates a proficient knowledge of email applications

• Demonstrates an ability to learn in various media

• Ability to successfully adapt to changes in the work environment

💠Customer Focus:

• Excellent customer service skills, including maintaining focus on the customer issue in a  fast-paced environment

• Ability to empathize with and prioritize customer needs

• Demonstrates interpersonal skills with a diverse customer base

• Demonstrates conflict resolution, negotiation, and de-escalation skills

• Demonstrates ownership to resolve challenging customer issues, escalating when necessary

• Ability to determine customer needs and provide appropriate solutions

• Maintain regular and reliable attendance, including the daily schedule as assigned

• Flexible with the working schedule; may be expected to work weekends, holidays and events

• Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

💠Problem Solving Skills:

• Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned

• Ability to approach problems logically and rationally

• Action oriented and self-disciplined

• Organized and detail-oriented

• Ability to quickly and effectively prioritize work time in various departments to meet business need

• Ability to maintain composure in highly escalated situations

• Qualified candidates will be comfortable in a multi-tasking, high-energy environment.  They will be creative and analytical problem solvers with a passion for excellent customer service.

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APPLY - Click here to Apply